MarketGo Shipping & Delivery Policy

Physical Products

• We deliver across South Africa. Delivery times are typically 3–7 business days depending on your location.
• Shipping fees are calculated at checkout based on your delivery address and order size.
• Free shipping may be available for qualifying orders — check current promotions at checkout.
• We partner with trusted local couriers and logistics providers to ensure timely delivery.
• Once dispatched, you will receive a tracking notification via email or SMS.

Service Delivery

• For bookable services, a MarketGo service provider will arrive at your location at the scheduled date and time.
• Service areas are listed on each service page. If your area is not currently covered, please contact us and we will do our best to assist.
• Please ensure access to your property is available at the scheduled time to avoid cancellation fees.

Delays

We are not responsible for delays caused by courier partners, weather events, or circumstances beyond our control. We will keep you informed and work to resolve any issues promptly.

Order Tracking

Once your order is dispatched, you will receive a tracking number to monitor your delivery in real time.

Contact Us

For any delivery or shipping queries, please contact us at [your email] and our team will respond within 1 business day.