Frequently Asked Questions

General Questions

What is MarketGo?

MarketGo is a local service marketplace offering home and business services including pet waste cleanup, bin cleaning, pallet collection, garage cleanup, and water delivery.

How do I book a service?

Simply browse our services, select the one you need, and click "Book Now" to schedule at a time that suits you.

Do you service my area?

We currently operate locally. Enter your address during booking to confirm availability in your area.

Pricing & Payment

How much do your services cost?

Pricing varies per service and is displayed on each service page. No hidden fees.

What payment methods do you accept?

We accept all major credit/debit cards and other secure payment options at checkout.

Bookings & Cancellations

Can I reschedule or cancel my booking?

Yes, you can reschedule or cancel up to 24 hours before your appointment at no charge.

Will I receive a confirmation?

Yes, a booking confirmation is sent to your email immediately after booking.

Service-Specific

Do I need to be home during the service?

For most outdoor services (e.g., pet waste cleanup, bin cleaning), you don't need to be present.

What happens if it rains on my service day?

We'll contact you to reschedule if weather affects service delivery.